A serious look at Makers, the modern twist on DIY
Have you ever made a custom T-shirt? Had a friend show you how to build a really badass gaming computer? Customized your Honda Civic to look like something straight out of the Fast and the Furious? Even if you haven’t, there are lots of people these days who are. Mass-produced goods might be cheap and high-tech and available everywhere but they lack a sense of craft, personality, and uniqueness, which has spawned a subtle rebellion. The rebels are called Makers and they’re a 21st-century twist on the long-standing American tradition of creating “do-it-yourself” goods, different most notably in that they operate in communities bound together with social software (and an excellent magazine). Makers are a social movement first and foremost, to be sure, but they also represent a fundamentally new capacity for end-users to take an active role in manufacturing. The Institute for the Future recently turned out a wonderful visual map of the phenomenon, headed up with this summary of why the wider world ought to sit up and take note:
Two future forces, one mostly social, one mostly technological, are intersecting to transform how goods, services, and experiences—the “stuff” of our world—will be designed, manufactured, and distributed over the next decade. An emerging do-it-yourself culture of “makers” is boldly voiding warranties to tweak, hack, and customize the products they buy. And what they can’t purchase, they build from scratch. Meanwhile, flexible manufacturing technologies on the horizon will change fabrication from massive and centralized to lightweight and ad hoc. These trends sit atop a platform of grassroots economics—new market structures developing online that embody a shift from stores and sales to communities and connections.
What does this mean for the rest of us? IFTF offers six major take-aways, included here in short form:
- Network your organization: make sure your staff are in contact with the people from within and without your industry who might have insight into their particular problems, partly by using open-innovation platforms such as Innocentive.
- Reward solution seekers: pay attention not only when a person comes up with their own solution to a problem but also when they’re able to identify and integrate someone else’s.
- Err on the side of openness: embrace open-source culture by designing your products to be easy to modify.
- Engage actively: if and when you design opportunities for customers to be partners with your in-house innovators, design them in a way that taps a person’s inherent curiosity, sociability, and passion for customization.
- Go transparent: tell the whole story of how your product was made, highlighting the ecological and social implications of your choices, because customers will increasingly care and are increasingly able to discover the facts for themselves.
- Celebrate hackers: rather than litigating against them, invite in the people who push your technology to its limits and creat custom modifications, honoring their experimentation as real innovation.




